Modern Phone System for Salesforce
All-in-one cloud phone system and call center software for companies that run on Salesforce.
Instant setup. Mobile ready. Globally available. AI Integrated
The world’s leading communications platform for Salesforce
Sales Dialer
Empower high output sales teams with automated activity capture, click to dial, power dialing and local presence.
Phone System
A modern business phone system fully integrated with your CRM that works from any device, anywhere.
Contact Center
Delight customers and boost CSAT with next generation, Salesforce powered, contact center software.
Never leave Salesforce
Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.
Work from anywhere
Free your team to handle business calls and connect with customers from anywhere, through one global platform that keeps all their activities in sync with Salesforce while they use the devices they love and already own.
Put your CRM in autopilot
Capture all interactions
Click to dial & screen pop
Salesforce call routing
Turn insights into results
Dashboards & analytics
Track call outcome
Monitor & coach reps
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Flexible deployment options
Purecloud deployment
Eliminate legacy infrastructure and seamlessly scale with one global platform that powers anywhere work for companies that run on Salesforce.
Keep your existing PBX
Reap the benefits of next generation contact center technology for Salesforce while keeping your existing telephony infrastructure in place.
Bring your own carrier
Connect PhoneIQ to your existing telecom provider to manage telephony costs while empowering your teams with a modern contact center.
Features to power the new customer experience
Automatic call recording
Automatically record inbound & outbound calls for quality & compliance.
Advanced call queueing
Put callers on hold while agents become available. Choose between various routing options.
Call monitoring
Allow supervisors to coach new agents with monitor, whisper & barge from the supervisor console.
Advanced call controls
Cold & Warm Transfer, hold, call flip between devices, voicemail, BLF and much more.
Online meetings
Connect with your team and customers face to face with simple, hassle free, online meetings.
Agent mobility
Make and take phone calls on the go. Access all your business communications from your mobile or desktop device.
Voicemail
Access your voicemail from any device. Use visual voicemail and voicemail to email.
