Salesforce Integration

Managed screen pop

Select which Salesforce object record you want to display to agents during calls. PhoneIQ allows for maximum flexibility adapting to different business scenarios.

Deliver a unique customer experience

Salesforce screen pop guarantees reps access the right customer information on every call. Choose between displaying contact, lead, account, case and opportunity records based on different scenarios like inbound or outbound calls to known or unknown numbers.

Flexible to meet your needs

Salesforce admins can easily select the most suitable screen pop settings for each team, providing reps with relevant context for each type of interaction.